Work within the Executive Support team to provide best in class, white glove support to the FCB Executives and their assistants in the Raleigh office. Provide hands on support for FCB Executives who are experiencing desktop hardware, software, mobile, A/V, and networking issues and provide complete follow through to successful resolution. Be proactive in identification of

You will collaborate closely with teams across the organization to grow and manage the business. Critical partners include Legal, Compliance, IT, Risk, Operations, Client Service, FX Sales, and FX traders Manage the client credit set up process for Capital Markets Products, Credit Exposure Monitoring for Clients and Counterparty Banks, escalation of credit breaches Regula

You will collaborate closely with teams across the organization to grow and manage the business. Critical partners include Legal, Compliance, IT, Risk, Operations, Client Service, FX Sales, and FX traders Manage the client credit set up process for Capital Markets Products, Credit Exposure Monitoring for Clients and Counterparty Banks, escalation of credit breaches Regula

The essential functions of the job include, but are not necessarily limited to, the following Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and

Reconcilements Completes assigned Settlement Ledger/DDA reconciliations, aids in the resolution of exceptions, discrepancies, and variances encountered in different applications for assigned accounts. Assesses work of assigned associates for timeliness, process improvements, and efficiencies. Ensures the quality and timeliness of department processing. Supervisory Functio

Resolution Support Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. Client Service Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. Operational Su

Sales Support Schedules appointments, answers incoming communications, and coordinates business development events to aid management of clients and referral sources in lending activities. Regularly updates clients and referrals on loan process status. Provides post application support to help manage rate locks, loan addendums, and changes. Documentation Streamlines lendin

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Client Acquisition Acquires clients for Wealth Management through a variety of sales and marketing techniques. Provides customized banking solutions based on the needs of the client in coordination with the overall wealth plan. Develop both Internal and external network representing the Bank in the community and markets served. Portfolio Management Manages a portfolio of

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts, small loans and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other br

Collection Coordinates loan portfolio collection efforts whether that be a repayment plan, settlement, or liquidation of collateral. Documents efforts and conversations in the event legal action is necessary. Engages and manages third party companies that collect on charged off loans. Coordinates with third party agencies on the assignment, repossession, or liquidation of

Technical Support Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maint

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team mem

Sales & Marketing Sells HOA products and services and generates deposit and loans relationships, to include soliciting CondoCerts and Insurance customers. Participates in CAI chapters, develops prospects in the Association industry, and makes presentations to prospective customers. Maintains knowledge of banking products and services as well as knowledge of the industry a